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課程介紹

從公司長(zhǎng)遠(yuǎn)發(fā)展來看，員工培訓(xùn)和發(fā)展越來越受到重視，許多企業(yè)對(duì)學(xué)習(xí)與發(fā)展經(jīng)理（又名培訓(xùn)經(jīng)理）的要求既是行業(yè)專業(yè)和培訓(xùn)的組織者、又是培訓(xùn)講師和課程的開發(fā)者。在如此艱巨的責(zé)任下，學(xué)習(xí)與發(fā)展經(jīng)理們需要理清以下三個(gè)問題：

1. 我怎樣說服自己和企業(yè)培訓(xùn)是有用的？

2. 我怎樣讓培訓(xùn)在我的企業(yè)中有效發(fā)揮作用？

3. 我和我所在的培訓(xùn)部門在企業(yè)中如何自我發(fā)展？

通過案例分享、經(jīng)驗(yàn)交流討論，參加者可以獲得在實(shí)際工作中必不可少的技能和方法，幫助他們自己找到回答以上3個(gè)問題的光明之路。

參加對(duì)象

* 培訓(xùn)經(jīng)理、培訓(xùn)主管

* 培訓(xùn)專員

* 項(xiàng)目培訓(xùn)人員

課程大綱

1.培訓(xùn)經(jīng)理的任務(wù)和業(yè)務(wù)活動(dòng)

* 培訓(xùn)管理的重要性和作用

* 培訓(xùn)管理面臨的挑戰(zhàn)

* 培訓(xùn)經(jīng)理的角色和職責(zé)

2.評(píng)估培訓(xùn)對(duì)企業(yè)業(yè)績(jī)的作用

* 把培訓(xùn)政策與企業(yè)戰(zhàn)略相聯(lián)系

* 人力資源管理和培訓(xùn)的政策

* 組建一支有效的培訓(xùn)隊(duì)伍

* 企業(yè)的培訓(xùn)系統(tǒng)

* 通過培訓(xùn)來增進(jìn)對(duì)職業(yè)技能的預(yù)管理

3.培訓(xùn)需求分析

* 培訓(xùn)需求的界定和分析框架

* 培訓(xùn)需求分析的基本方法

* 需求問卷調(diào)查的步驟和注意事項(xiàng)

* 需求面談的步驟和方法

* 搜集需求的面談技巧

* 角色扮演

4.培訓(xùn)的設(shè)計(jì)和開發(fā)——發(fā)展專業(yè)的教學(xué)知識(shí)

* 制定一個(gè)培訓(xùn)項(xiàng)目的進(jìn)程

* 區(qū)分戰(zhàn)略目標(biāo)、業(yè)務(wù)目標(biāo)、培訓(xùn)目標(biāo)

* 擬訂教學(xué)目標(biāo)

* 培訓(xùn)方案的開發(fā)

* 注意事項(xiàng)

5.培訓(xùn)的實(shí)施和跟進(jìn)

* 培訓(xùn)計(jì)劃的成型

* 影響培訓(xùn)計(jì)劃的因素

* 培訓(xùn)項(xiàng)目的采購(gòu)

* 培訓(xùn)項(xiàng)目實(shí)施的管理

* 培訓(xùn)項(xiàng)目的跟進(jìn)

6.培訓(xùn)的評(píng)估

* 什么是培訓(xùn)評(píng)估

* 柯氏四層評(píng)估模型

* 基本的培訓(xùn)評(píng)估方法

* 案例分析：一種對(duì)培訓(xùn)評(píng)估的有效嘗試

1. The new tasks and activities of a training manager

* The importance and purpose of training management

* The new challenges for training management

* The role and responsibilities of a training manager

2. Evaluating the effect of training to company’s performance

* Aligning the training policy with company strategy

* HR management and training policy

* Setting up an effective training team

* Company training system

* Previsional management of positions and competencies

3. Training needs analysis

* The framework of training needs

* The basic methods of training needs analysis

* Training needs questionnaire

* Training needs interview-steps and tools

* Interviewing skills for needs analysis

* Role play

4. Training design and development

* Basic steps towards a professional training program

* Distinguishing strategic goal, operational goal and training goal

* Formulating training goals

* Training program development

* Matters of concern

5. Training implementation and following-up

* Constructing training plan

* Factors influencing a training plan

* Purchasing training services

* Managing training program implementation

* Training plan follow up

6. Training evaluation

* What is training evaluation

* Kirkpatrick’s 4-level evaluation model

* Basic training evaluation approaches

* Case study

專家老師

由知名專家講授，運(yùn)用眾多實(shí)戰(zhàn)案例，深入淺出剖析難點(diǎn)問題，欲了解老師更多詳情，敬請(qǐng)致電咨詢。

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